Tutor-Tutee Rights and Responsibilities
Below are the rights and responsibilities of the tutor and the tutee. Each party is responsible for adhering to these responsibilities. If a tutor or a tutee does not adhere to these, Student Success reserves the right to discontinue tutoring. If, at any time, a tutor or tutee feels that his or her rights are not being recognized, he or she should report the incident to a Student Success staff member.
Tutor Rights
A peer tutor has the right to:
- A comprehensive training program
- Punctuality of the student learner
- 24-hour notice if a student learner must cancel or reschedule an appointment
- Additional training materials
- A job performance review in order to evaluate progress
- Equal treatment by employer
- Decline a student learner assistance if previous contact has been harmful in a personal or professional manner
- Advance knowledge of mandatory meetings or scheduling conflicts
- An “open-door” policy to meet with a supervisor if there are any concerns or questions
Student Learner Rights
A student learner has the right to:
- A punctual, prepared peer tutor
- 24-hour notice if a peer tutor must cancel or reschedule an appointment
- Confidentiality from all individuals employed by Student Success
- Timely contact from Student Success and peer tutors
- Exploration of all avenues necessary for academic success
- A comfortable tutoring environment
- A change in peer tutors if necessary or requested
- An “open-door” policy to approach a supervisor if there are any concerns or questions